SPOT Personal Locator Beacon Recall

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walker

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This Info was taken from "The Meridian", the quarterly newsletter published by the "Mountain Rescue Association"

http://www.mra.org/drupal2/sites/default/files/documents/meridian/Meridian10January.pdf

I hope no one here is effected by this recall, but it's nice to know if you have one of these units.
Live free and Hike.....Walker



SPOT RECALL
The manufacturers of the SPOT Personal Locator Beacon have issued a ecall, under the name of “Voluntary Return Program” The message on their web site is as follows:
Spot LLC is dedicated to providing the highest quality and best performance products to our customers, therefore, Spot LLC will be conducting a voluntary return on any new model SPOT Satellite GPS Messenger™ (SPOT 2) purchased since October 1, 2009. During recent testing, we discovered that
some of the new SPOT 2 devices might not meet battery and messaging operating specifications. Affected Units To see if your SPOT-2 unit is affected by this issue, please do the following:

If you have activated your SPOT-2 unit,
login to your account at https://login.findmespot.com, click on the My GPS Locations tab and a message will display indicating if you have an affected
SPOT-2 unit.

If you have not activated your SPOT-2 unit, do not activate. We highly recommend you return your product for replacement at your earliest convenience.

The Exchange Process
 Replacement units are anticipated to be available in early 2010. More details to follow.
 If you exchange your eligible unit, you will also receive 1 additional month of your current SPOT service plan and associated services.
 Once exchanged, you will receive your replacement SPOT-2 unit.
 Please follow this process to receive your return shipping materials (when using supplied materials, postage will be paid by SPOT LLC). These will be sent you upon completion of the form.

Important notes
This does not affect SPOT Satellite Personal Tracker (SPOT-1) nor is it an upgrade program to transition from SPOT Satellite Personal Tracker (SPOT-1) to the SPOT Satellite GPS Messenger (SPOT-2).

For more questions
Please call toll-free 1 (866) 727-7733
Email: [email protected]
 
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