Results 1 to 13 of 13

Thread: New GPS problem

  1. #1
    Senior Member Raymond's Avatar
    Join Date
    Sep 2003
    Location
    My gut is telling me no... but my gut is also very hungry.
    Posts
    1,532

    New GPS problem

    I turn on my Garmin GPSMAP 64st, the logo comes on the screen, but as soon as the tiny, blurry letters at the bottom of the screen appear, the unit turns itself off. Over and over again, until something that I try finally gets it going, then it’s fine.

    ‘‘Something that I try,’’ like swapping the batteries — the batteries are fine — or pressing the on/off button repeatedly, or depressing one of the other buttons. There is no rhyme or reason to whatever it is that works, but eventually it gets past the first appearance of the tiny type and proceeds to the other tiny-type messages and credits, and it starts successfully.

    This has been happening for several days now and seems to be getting worse. The first couple of times, I didn’t know with absolute certainty that the unit had turned itself off; I thought that maybe I had been mistaken about turning it on in the first place, so I just depressed the on/off button again and it started up as usual. Now, it’s like pulling teeth, taking forever, as I watch it try to start and not be able to get beyond the first fraction-second of the little letters appearing before the screen goes dark.

    I chatted with Jeff of Garmin, and he had me download an update, which I applied, but the unit is still misbehaving.

    Any ideas? Solutions?

    As I said, once it starts, it works as it should: staying on and recording my route.

  2. #2
    Senior Member DougPaul's Avatar
    Join Date
    Jan 2005
    Location
    Bedford, MA; Avatar: eggs anyone?
    Posts
    10,689
    Sounds like an intermittent or a timing race (during startup). Try removing the memory card*, and if that helps, try reseating the card. Beyond that, it could be a hardware problem. If so, send it in to Garmin.

    * The card might be defective or might have too many maps on it. (I have never used a 64, but I have found that other models will fail to boot if there are too many maps on the card.)

    Another relevant question is whether the unit had been dropped or banged on anything. If so, there might be internal damage.

    Doug

  3. #3
    Senior Member Raymond's Avatar
    Join Date
    Sep 2003
    Location
    My gut is telling me no... but my gut is also very hungry.
    Posts
    1,532
    Thanks for responding so quickly, Doug.

    I removed the memory card before reformatting the unit; even with it out, I still had difficulty getting the unit started. (I saw online that the 62’s sometimes had a problem with memory cards and starting, so I wondered about that possibility with my 64.)

    I bought the unit in May 2015, used, from the L.L. Bean Outlet in Nashua, and it came with maps already on it. I haven’t added any.

    When I had the unit attached to the computer with a USB cable, it was still hard to start.

    I think I probably have dropped it, but I cannot recall when, or how hard of a fall it was. I know it doesn’t take much, but my old 60CSx fell onto the road numerous times before a short drop onto a wood floor did it in.

    I was wondering if a track could have somehow been corrupted, and is hanging it up. If I can transfer the tracks into the computer, I can delete them all and see if that makes any difference. Otherwise, I think it’s off to Amazon I go.

  4. #4
    Senior Member TomK's Avatar
    Join Date
    Oct 2010
    Location
    Home: Northwest CT / Avatar: Madison 1985
    Posts
    102
    I had something somewhat similar happen with my 62s, and I resolved it by using Basecamp to remove from the unit's internal memory all of the tracks, routes, waypoints, etc, that I had accumulated. Before you do this, make sure you save onto Basecamp anything you want to keep, so you can copy it back to the GPS later. My maps are on the memory card, not the internal memory, and I didn't touch them.

    While on the subject, for a while now, when I connect the unit to my PC with the USB cable, instead of connecting to the PC, the unit often simply boots and runs. If I turn it off and then on while the USB cable is still connected to the PC, it eventually starts talking to the PC, but it can take several cycles. Any suggestions are welcome.

    TomK
    Never loved your plains, your gentle valleys/Your drowsy country lanes and pleached alleys.
    I want my hills, the trail that scorns the hollow/Up, up the ragged shale where few will follow.

    High on my hills of dream, dear hills that know me/And then how fair will seem the lands below me
    How pure at vesper time, the far bells chiming/God, give me strength to climb, and hills for climbing. "Hills" - Arthur Guiterman

  5. #5
    Senior Member DayTrip's Avatar
    Join Date
    May 2013
    Location
    Woodstock, CT
    Posts
    2,608
    I had an issue awhile back with my GPSMap62 that related to my operating system assigning the GPS unit the same drive letter as another device on my computer. It would power up and connect to computer but VERY SLOWLY, often taking minutes to do things that took seconds. BaseCamp often never loaded the GPS (I presume it could not differentiate between the GPS and whatever other device the letter was assigned to). It did not turn off though. It always had power. I removed my memory card and the problem stopped. Doesn't sound like quite the same problem here but I figured I'd throw it out there in case it was a factor.
    NH 48 4k: 48/48; NH W48k: 46/48; NY 46: 6/46

  6. #6
    Senior Member DougPaul's Avatar
    Join Date
    Jan 2005
    Location
    Bedford, MA; Avatar: eggs anyone?
    Posts
    10,689
    Quote Originally Posted by TomK View Post
    I had something somewhat similar happen with my 62s, and I resolved it by using Basecamp to remove from the unit's internal memory all of the tracks, routes, waypoints, etc, that I had accumulated. Before you do this, make sure you save onto Basecamp anything you want to keep, so you can copy it back to the GPS later. My maps are on the memory card, not the internal memory, and I didn't touch them.
    Corrupted data on the internal memory which interferes with booting can be much harder to remove than a memory card...

    While on the subject, for a while now, when I connect the unit to my PC with the USB cable, instead of connecting to the PC, the unit often simply boots and runs. If I turn it off and then on while the USB cable is still connected to the PC, it eventually starts talking to the PC, but it can take several cycles. Any suggestions are welcome
    Possible bad cable or a driver problem are my first thoughts. I sometimes require a second try (preceded by power cycling or disconnecting the cable) to establish the connection with my computer. I think the driver gets into a strange state and needs to be reset. (The second try almost always works so it isn't a problem for me.)

    Doug
    Last edited by DougPaul; 02-10-2018 at 12:01 AM.

  7. #7
    Senior Member DougPaul's Avatar
    Join Date
    Jan 2005
    Location
    Bedford, MA; Avatar: eggs anyone?
    Posts
    10,689
    Quote Originally Posted by DayTrip View Post
    I had an issue awhile back with my GPSMap62 that related to my operating system assigning the GPS unit the same drive letter as another device on my computer. It would power up and connect to computer but VERY SLOWLY, often taking minutes to do things that took seconds. BaseCamp often never loaded the GPS (I presume it could not differentiate between the GPS and whatever other device the letter was assigned to). It did not turn off though. It always had power. I removed my memory card and the problem stopped. Doesn't sound like quite the same problem here but I figured I'd throw it out there in case it was a factor.
    Could have been bad data, a corrupted card, or a defective card. Erasing the data or reformatting the card might have solved the problem, but replacing it is a safe fix for all three potential causes.

    Doug

  8. #8
    Senior Member DougPaul's Avatar
    Join Date
    Jan 2005
    Location
    Bedford, MA; Avatar: eggs anyone?
    Posts
    10,689
    Quote Originally Posted by Raymond View Post
    Thanks for responding so quickly, Doug.

    I removed the memory card before reformatting the unit; even with it out, I still had difficulty getting the unit started. (I saw online that the 62’s sometimes had a problem with memory cards and starting, so I wondered about that possibility with my 64.)

    I bought the unit in May 2015, used, from the L.L. Bean Outlet in Nashua, and it came with maps already on it. I haven’t added any.

    When I had the unit attached to the computer with a USB cable, it was still hard to start.

    I think I probably have dropped it, but I cannot recall when, or how hard of a fall it was. I know it doesn’t take much, but my old 60CSx fell onto the road numerous times before a short drop onto a wood floor did it in.

    I was wondering if a track could have somehow been corrupted, and is hanging it up. If I can transfer the tracks into the computer, I can delete them all and see if that makes any difference. Otherwise, I think it’s off to Amazon I go.
    OK. If you can get it to connect to the computer, check for data on the internal memory--it might be corrupted. Copy it off (if you want it) and erase it. If this doesn't fix the unit, I'd suspect hardware and would send it off to Garmin for repair or replace it.

    Doug

  9. #9
    Senior Member iAmKrzys's Avatar
    Join Date
    Mar 2015
    Location
    New Jersey
    Posts
    420
    Once you copy your tracks off the device or no longer care about them you may want to try a hard reset on your GPS: https://support.garmin.com/faqSearch...EH7F4wmdm0hfE6 If that works I suggest updating firmware if you haven't done it already.

  10. #10
    Senior Member Raymond's Avatar
    Join Date
    Sep 2003
    Location
    My gut is telling me no... but my gut is also very hungry.
    Posts
    1,532
    Finally getting around to an update: I did the factory reset (or whatever) per instructions from Garmin, and transferred some tracks into Basecamp to make Adventures and then deleted them, and the GPS has started first time, every time, since, knock on wood.

  11. #11
    Senior Member Raymond's Avatar
    Join Date
    Sep 2003
    Location
    My gut is telling me no... but my gut is also very hungry.
    Posts
    1,532
    Until Saturday night, when it began happening again. I can’t get it started at all this time, however. As soon as the tiny type appears, it’s off. I already sent an email to Garmin, just waiting for someone to get back to me.

  12. #12
    Senior Member TomK's Avatar
    Join Date
    Oct 2010
    Location
    Home: Northwest CT / Avatar: Madison 1985
    Posts
    102
    Can you connect it to a computer, and then use Basecamp to remove any tracks, waypoints, etc from the internal memory? That's the first thing that comes to my mind...

    Good luck,

    TomK
    Never loved your plains, your gentle valleys/Your drowsy country lanes and pleached alleys.
    I want my hills, the trail that scorns the hollow/Up, up the ragged shale where few will follow.

    High on my hills of dream, dear hills that know me/And then how fair will seem the lands below me
    How pure at vesper time, the far bells chiming/God, give me strength to climb, and hills for climbing. "Hills" - Arthur Guiterman

  13. #13
    Senior Member Raymond's Avatar
    Join Date
    Sep 2003
    Location
    My gut is telling me no... but my gut is also very hungry.
    Posts
    1,532
    It shuts off as soon as the tiny type appears when it is connected to the computer, too.

    I can hold the ENTER and PAGE buttons down when I start it, which is supposed to give me a screen through which I can restore factory settings, but the screen appears for only a few nanoseconds before the unit shuts off. Maybe it’s just ruined somehow; I can’t imagine what could have happened.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •